Frequently Asked Questions
If you don't have an account or are tracking a guest order, simply click here.
Online Order: Click here to start a return or replacement by mail.
Returning an Online Order to a Store? For online purchases that are being returned in store, simply provide your original receipt or packing slip.
You have up to 90 days after purchase to exchange or return, unless noted in our exceptions. Please see our full return policy here.
We are unable to cancel or modify an order after the 30-minute remorse period. You may refuse delivery with the carrier or start Return Online or In-store. Click here to start the process.
We can make most modifications within 30-minutes of when an order is placed. Please call us at 1-866-Harmon-1 (1-866-427-6661) to request your changes.